Privacy Policy
At Mademoiselle Lilli, we are committed to protecting the privacy and security of our users’ personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Fashion coaching services via the website Mademoisellelilli.com (the “Site”). We adhere to the principles of the Consumer Privacy Act (CPA).
By accessing and using our Site, you agree to the collection and use of your data in accordance with this Privacy Policy. If you do not agree with the terms, please do not use the Site.
1. Information We Collect
We collect several types of information to provide and improve our services:
A. Personal Information
•Identifiers: Name, email address, mailing address, phone number, and payment information.
•Account Information: Username, password, and order history.
•Demographic Information: Gender, date of birth, and preferences.
B. Device and Usage Data
•Browsing Information: IP address, browser type, operating system, device type, and usage data, including the pages you visit on the Site.
•Cookies and Tracking Technologies: Cookies, web beacons, and other tracking technologies to improve user experience.
C. Transaction Information
•Payment Details: Credit card or PayPal information used for transactions.
•Order Information: Details about purchases made through the Site, including items purchased and delivery information.
2. How We Use Your Information
We use the data we collect for the following purposes:
•To Provide and Personalize Services: Process your orders, customize your shopping experience, and offer personalized product recommendations.
•To Communicate: Send order confirmations, shipping updates, and marketing communications (with your consent).
•To Improve Our Site: Analyze trends, monitor user activity, and improve our service offerings and site functionality.
•For Security: Protect the Site from fraud, security breaches, and malicious activity.
3. Sharing Your Information
We do not sell your personal data to third parties. However, we may share your information in the following cases:
A. Service Providers
We may share your data with trusted third-party service providers that help us operate the Site, process payments, fulfill orders, or deliver products. These providers are bound by confidentiality agreements and are not permitted to use your data for any other purpose.
B. Legal Compliance
We may disclose your personal information if required by law or in response to valid legal processes, such as subpoenas, court orders, or government requests.
C. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. You will be notified if any such change affects the processing of your data.
4. Your Rights Under the Consumer Privacy Act
Under the Consumer Privacy Act, you have specific rights concerning your personal data, which vary slightly depending on your location (e.g., NYCPA for New York residents, FCPA for Florida residents):
A. Right to Know
You have the right to request information about the categories and specific pieces of personal data we have collected about you, as well as how that information is used, shared, and disclosed.
B. Right to Delete
You have the right to request the deletion of your personal data, subject to certain exceptions (e.g., if the information is necessary to complete a transaction or comply with a legal obligation).
C. Right to Opt-Out of Sale
You have the right to opt out of the sale of your personal data to third parties (if applicable). Please note, we do not sell your data, but if this changes, we will provide a clear opt-out mechanism.
D. Right to Non-Discrimination
You have the right to not be discriminated against for exercising your privacy rights. We will not deny you services or provide a different level of service if you choose to exercise your rights.
5. Exercising Your Rights
If you wish to exercise any of your rights under the Consumer Privacy Act, please contact us at:
•Email: contact@mademoisellelilli.com
•Phone: 786-854-2784
•Mailing Address: 1000 Brickell av, ste 715 PMP1993, Miami FL 33131, USA
Please include “Privacy Request” in the subject line and provide enough detail to allow us to respond appropriately to your request. We will verify your identity before processing your request and respond within the time frame prescribed by law.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. When your information is no longer required, we will securely delete or anonymize it.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and store certain information. You can instruct your browser to refuse all cookies or to notify you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Types of Cookies Used
•Necessary Cookies: Essential for the operation of the Site.
•Analytical Cookies: Help us understand how you use the Site and improve your experience.
•Marketing Cookies: Used to deliver personalized advertisements.
8. Security of Your Data
We take the security of your personal data seriously and implement commercially reasonable measures to protect it from unauthorized access, use, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
9. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. We will notify you of any significant changes by posting the updated policy on this page, with the date of the last revision. Your continued use of the Site following the posting of changes constitutes your acceptance of those changes.
11. Contact Us
If you have any questions about this Privacy Policy, your privacy rights, or how your data is handled, please contact us at:
•Email: contact@mademoisellelilli.com
•Phone: 786-854-2784
•Mailing Address: 1000 Brickell av, ste 715 PMP1993, Miami FL 33131, USA
This Privacy Policy ensures compliance with Consumer Privacy Act requirements and helps build transparency and trust with users by outlining how their personal information is handled. It should be tailored to fit the specific practices of your fashion coaching business.
